Our commitments to you: how we protect your information, how our sessions and programs work, and how rescheduling and refunds are handled.
Soul Script & Co. ("we", "us") provides one on one handwriting analysis sessions and guided programs conducted personally by Ms. Sapana Jain. This policy explains what information we collect, why we collect it, and how it is protected.
Your information is used only to deliver the service you booked: to schedule and conduct your session, prepare your written report, share your session recording with you, review your practice during a program, and communicate with you about your booking. Nothing more.
Our Kids ReWire program involves the handwriting of a minor. We collect and handle a child's handwriting samples and practice material only with the consent and involvement of a parent or legal guardian, and all communication about the program happens with the parent or guardian, not the child directly.
You may request a copy of the information we hold about you, or request its permanent deletion, at any time after your session or program is complete. Write to us at the email below and we will confirm deletion within 7 days. Session recordings, handwriting samples, and reports are all covered by this right.
Soul Script & Co. offers live, one on one handwriting analysis and signature analysis sessions, and guided 30 day programs (ReScript and Kids ReWire), each conducted personally by Ms. Sapana Jain. Sessions are held online over video call or in person, depending on location and availability. Scheduling and format are coordinated over WhatsApp after payment.
Handwriting analysis is offered for personal reflection, self awareness, and personal development. It is not a clinical, psychological, psychiatric, medical, or legal assessment, and it is not a substitute for advice from a qualified professional in those fields. No outcome, result, or life change is guaranteed from any session or program.
Where a session or program involves redesigning or changing your signature, that change is symbolic and behavioural. If you use your signature on bank documents, legal papers, government records, or with your employer, updating it with those institutions is your responsibility.
All prices are in Indian Rupees and are one time payments for the specific session or program purchased. Payments are processed securely by Razorpay. A booking is confirmed once payment is received.
These terms are governed by the laws of India.
Life happens. If you need to move your session, message us on WhatsApp at least 24 hours before your scheduled time and we will fix a new time at no cost. Rescheduling requests made less than 24 hours before the session are accommodated at our discretion.
If your session doesn't feel representative of you at all, contact us within 7 days of the session and we will make it right. Depending on the situation, that may mean a follow up conversation with Ms. Sapana Jain, a fresh look at a new handwriting sample, or another remedy agreed with you.
If you miss a scheduled session without notice, we will reach out to reschedule once as a courtesy. Repeated no shows may forfeit the booking.
ReScript and Kids ReWire are month long personal commitments from Ms. Sapana Jain, and her time is reserved for you across the full 30 days. Once a program has begun, fees are not refundable. If something isn't working during your program, tell us early and we will adjust the approach with you.
All reschedule and refund conversations happen over WhatsApp or email, listed below. We respond within 24 hours.